Privacy Policy

Last updated: August 19, 2025

1. Information We Collect

At Slim Pinnacle, we collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support.

Personal Information

  • Name and contact details (email address, phone number, postal address)
  • Payment information (processed securely through third-party payment processors)
  • Communication preferences
  • Purchase history and preferences

Automatically Collected Information

  • Browser type and version
  • Operating system
  • IP address and location data
  • Pages visited and time spent on our website
  • Referring website information

2. How We Use Your Information

We use the information we collect for various purposes:

  • Process and fulfill your orders
  • Communicate with you about your purchases and account
  • Send you newsletters and marketing communications (with your consent)
  • Improve our website and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With service providers who assist us in operating our website and conducting business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security audits
  • Limited access to personal information by employees

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through our cookie management system or your browser settings.

Types of Cookies We Use:

  • Necessary Cookies: Essential for website functionality
  • Analytics Cookies: Help us understand website usage
  • Marketing Cookies: Used for personalized advertising

6. Your Rights

Under UK data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to rectify incorrect data
  • Right to erase your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Transfers

Your information may be processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your data during international transfers.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16 without parental consent.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: +44(0)729336391
  • Address: 109 Cameron Loaf Lake Dominic ME6 5PD, United Kingdom